HOUSE HOLD POLICIES
Terms of service
Updated 2 October 2026. Operator: Dirk Schoeman, trading as House Hold. Contact support@householdapp.co.za.
The service
House Hold provides shared household organisation tools, including tasks, calendars, groceries and related household features.
Age requirements
House Hold is intended for users aged 13 and older. Adults aged 18 or older create households and manage billing. Users aged 13–17 participate through an adult parent or legal guardian who confirms the minimum age and provides consent. Children under 13 must not use the service. Contact support if an existing account belongs to a child under 13; we will help the guardian arrange removal.
Accounts and responsibilities
Users must provide accurate account information, keep login credentials secure, use the service lawfully and respect the privacy and information of other household members. Each adult uses their own verified account. Household owners manage membership, permissions and billing. Invited members use the subscription for their household and are not billed separately.
Acceptable use
Users must not attempt unauthorised access, interfere with the service or another household, upload malware or harmful material, or use the service for unlawful activity.
Planned custom permissions
Owners will be able to assign controlled custom permissions separately in each household in a future update. A membership or permission in one household does not grant access to another. Custom roles will not grant developer access or transfer billing ownership. Controlled custom permissions are not yet available.
Availability and payments
House Hold may temporarily limit or pause the service for maintenance, security, legal or operational reasons. Features may change as the service develops. Payment processing is provided by Paystack and is subject to Paystack's applicable terms and policies.
Beta participation
Beta participation is free and does not create a paid subscription, guarantee continued access or guarantee a future discount. Beta participants will be informed before the beta ends and may choose whether to subscribe. The separate beta participation agreement and privacy notice explain beta participation and data handling.
Contact and rights
Contact support@householdapp.co.za for service, billing or cancellation queries. These terms do not remove any consumer, privacy, cancellation or refund rights that cannot lawfully be excluded.